new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 7421589883
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, allowing for a simpler and more convenient experience.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and provides a strong signal. If you don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC details to our customer support team via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can access the app and start playing.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming, not for bonus rewards collected. This means users can access their hard-earned gaming earnings, but not the bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This is a necessary step for the verification process. Having all information saved in the app will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing may extend the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their care centre for further support.
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